Vegas Crest Casino issue

A visitor contacted us with this Vegas Crest Casinos issue:

Comment: enclosed is my text with live help chat at vegas crest casino not only did i not get the bonus 77 free spins but they wasted over an hour of my time.
Please note that all deposit bonuses (or match bonuses) are subject to a minimum wagering requirement of 30 times (30x) the value of the deposit plus the bonus. i.e.: if your deposit is $10 and the bonus awarded is $10, the play-through (or wagering) requirement will be $600 before any withdrawals may be made.
Free spins are for funded players
Terms and Conditions:
– Free Spins are valid to all active players who deposited at least once life time.
sharon wurtz
77 free spins, no deposit needed and up to $2500 free money on deposits

Sign up at Vegas Crest Casino to receive 77 f77 free spins, no deposit needed and up to $2500 free money on deposits

Sign up at Vegas Crest Casino to receive 77 free spins on the Boomanji 3D Slot Game, without deposit.
The free spins are without deposit and without wagering requirements.
New players only ! US players Welcomed !
You can receive 200% on your first deposit and 300% on your second deposit on low deposit amounts like $25/ Euro 10 or more.without wagering requirements.
New players only ! US players Welcomed !
You can receive 200% on your first deposit and 300% on your second deposit on low deposit amounts like $25/ Euro 10 or more.
it clearly says NEW PLAYERS and77 FREE SPINS WITHOUT DEPOSIT. ARE you reading it?
Read
Lucas
12:26 am
Please note: 77 free spins, no deposit needed and up to $2500 free money ON DEPOSIT
the free spins is true that are without deposit and without wagering requirements and are reemed by codes or credited automatically by the site after each deposit and according to the deposit amount
reedemed* sharon wurtz and welcome to Vegas Crest Casino! You are speaking with Lucas, how may I help you?
sharon wurtz
Hello i am still trying to get those 77 free spins no deposit required?
77 free spins, no deposit needed and up to $2500 free money on deposits

Sign up at Vegas Crest Casino to receive 77 free spins on the Boomanji 3D Slot Game, without deposit.
The free spins are without deposit and without wagering requirements.
New players only ! US players Welcomed !
You can receive 200% on your first deposit and 300% on your second deposit on low deposit amounts like $25/ Euro 10 or more.
Lucas
Welcome back
did it work with Boomanji
sharon wurtz
No it did not
???
Lucas
Please note that all deposit bonuses (or match bonuses) are subject to a minimum wagering requirement of 30 times (30x) the value of the deposit plus the bonus. i.e.: if your deposit is $10 and the bonus awarded is $10, the play-through (or wagering) requirement will be $600 before any withdrawals may be made.
Free spins are for funded players
Terms and Conditions:
– Free Spins are valid to all active players who deposited at least once life time.
sharon wurtz
77 free spins, no deposit needed and up to $2500 free money on deposits

Sign up at Vegas Crest Casino to receive 77 f77 free spins, no deposit needed and up to $2500 free money on deposits

Sign up at Vegas Crest Casino to receive 77 free spins on the Boomanji 3D Slot Game, without deposit.
The free spins are without deposit and without wagering requirements.
New players only ! US players Welcomed !
You can receive 200% on your first deposit and 300% on your second deposit on low deposit amounts like $25/ Euro 10 or more.without wagering requirements.
New players only ! US players Welcomed !
You can receive 200% on your first deposit and 300% on your second deposit on low deposit amounts like $25/ Euro 10 or more.
it clearly says NEW PLAYERS and77 FREE SPINS WITHOUT DEPOSIT. ARE you reading it?
Lucas
Please note: 77 free spins, no deposit needed and up to $2500 free money ON DEPOSIT
the free spins is true that are without deposit and without wagering requirements and are reemed by codes or credited automatically by the site after each deposit and according to the deposit amount
reedemed*
Free Spin promotions are intended to extend and enhance your entertainment value and are considered to be a no-deposit bonus that is subject to a minimum wagering requirement of 99 times (99x) their value. Once the wagering requirement is met, any winnings derived from Registration Free Spin Promotions may be withdrawn up to a limit of $100. Unused Free Spins including their associated winnings expire after 15 days of player inactivity and are removed from player balances.
sharon wurtz
Yes we already talked about that am I getting the spins or not I could be playing instead of clearly waiting on false/ or mis leading advertisments by this casino/promotion
Lucas
I can assure you that we are not cheating. Our company has been in the online gaming business for twenty years now with several brands and we would never cheat a player.
Not only would that be illegal and unethical but we would also lose all credibility and therefore our whole business.
sharon wurtz
I will go back to my blog group and copy our conversation and I never said anything about you cheating, as you can see the previous text I said misleading advertisment. Thanks for your time.
Lucas
You are very welcome
sharon wurtz
There are plenty of other casinos who dont give you a complete run around
Read
Lucas
12:36 am
Ok, I understand
Is there anything else I can help you with?